Terms & Conditions
For entry to our events original proof of age ID (Passport, EU Driving License or approved pass card (www.pass-scheme.org.uk) to prove you are 18+) and valid University Student ID (Uni of Leicester & DMU automatically accepted, other Uni’s ok too but management reserve the right to use discretion) will be required for entry (Uni of Leicester normal +1 arrangement applies for non student friends from home etc. However please note you will be held responsible for the conduct of your +1 in the venue. If they are ejected and banned for any reason you will face a ban from the venue also.). Last entry 2am. Management reserve the right to refuse admission.
For events at O2 Academy, there are certain restrictions on what you can leave in the cloakroom. Please see here for full info > https://help.academymusicgroup.com/cloakroom/is-there-a-cloakroom/
Here at Rockstar Promotions we are committed to safeguarding and preserving the privacy of our visitors.
This Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site.
We do update this Policy from time to time so please do review this document regularly.
Information That We Collect
In running and maintaining our website we may collect and process the following data about you:
- Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
- Information provided voluntarily by you. For example, when you register for information or make a purchase.
- Information that you provide when you communicate with us by any means.
How and why we collect it
- We collect your information when you buy a ticket or wristband from us.
- We collect this information so we can send you your e-ticket, and then provide you with further information about our events.
How we use your information
- To provide information to you relating to other events that may be of interest to you.
- To inform you of any changes to our website, services or goods and products.
- If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.
Keeping your data secure
- Any data we collect is stored according to the Data Protection Act 1998.
- We use the following secure systems to store your data; Current – a cloud rental management software and Mailchimp.
- Your data that we collect is not permitted for use or access from any Third Party company or individual.
Disclosing Your Information
- In the event that we sell any or all of our business to the buyer.
- Where we are legally required by law to disclose your personal information.
- To further fraud protection and reduce the risk of fraud.
Third Party Links
Your Rights under the ‘General Data Protection Regulation’ (GDPR) (EU) 2016
- The right to be informed – all organisations must be completely transparent in how they are using personal data (personal data may include data such as a work email and work mobile if they are specific to an individual).
- The right of access – individuals will have the right to know exactly what information is held about them and how it is processed.
- The right of rectification – individuals will be entitled to have personal data rectified if it is inaccurate or incomplete.
- The right to erasure – also known as ‘the right to be forgotten’, this refers to an individual’s right to having their personal data deleted or removed without the need for a specific reason as to why they wish to discontinue.
- The right to restrict processing – an individual’s right to block or suppress processing of their personal data.
- The right to data portability – this allows individuals to retain and reuse their personal data for their own purpose.
- The right to object – in certain circumstances, individuals are entitled to object to their personal data being used. This includes, if a company uses personal data for the purpose of direct marketing, scientific and historical research, or for the performance of a task in the public interest.
- Rights of automated decision making and profiling – the GDPR has put in place safeguards to protect individuals against the risk that a potentially damaging decision is made without human intervention. For example, individuals can choose not to be the subject of a decision where the consequence has a legal bearing on them, or is based on automated processing.
Access to Information
In accordance with the Data Protection Act 1998 and the GDPR Legislation you have the right to access any information that we hold relating to you. You can request to see the data we have for you and ask us to change or remove said data at any point, just contact our Data Controller Martin Cullen at firstname.lastname@example.org. To comply with your request, we may ask you to verify your identity.
Please do not hesitate to contact us regarding any matter relating to this Privacy and Cookies Policy by emailing email@example.com or calling us at 0116 224 1344.